Description
This course provides you with the knowledge and techniques needed to be a responsible seller/server of alcohol. Specifically, you will learn how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs and recognize minors; how to prevent second-party sales and loitering; and how to refuse a sale.
Lastly, the course explains the requirements of the Michigan Alcohol Law. You will learn which actions constitute penalties of the Michigan Liquor Control Code and its related rules and regulations, as well as the penalties that can be imposed for those who violate these standards.